At first the zip was completely stuck on one boot and I couldn't get it undone, I really didn't want to send them back because they came from Germany.. Which I didn't realise at the time of buying.. But luckily my dad fixed them! Yay! They are Blowfish Hybrid Boots and I got them from this Amazon market place store.. And the delivery was pretty fast considering that they came from Germany and best of all, it was free!